Care operations, from the roster to the claim.

One platform for care operations: rostering, care plans, progress notes, incidents, compliance, timesheets through to payroll and billing through to claims — with a carer app that installs straight from the browser.

Support worker helping a client at home — Care coordination, end to end

Built forNDIS, aged-care, community-care and clinical providers
StatusLive
ShapeCare-operations platform · per-provider instance

What it does

Care operations, from the roster to the claim.

Care providers run on a sprawl of moving parts — rostering, care plans, progress notes, incident reports, compliance records, timesheets and billing — usually spread across half a dozen tools that don’t talk to each other. The cost is double entry, missed compliance, and finance reconciling by hand.

Corella is one platform for all of it, secured per role. Rostering and scheduling; care plans and progress notes; incident and compliance records; timesheets that flow through to payroll; billing that flows through to claims; and a mobile experience for carers on shift. One source of truth, from the roster to the claim.

Corella runs today in Australian NDIS providers and clinical services.

What's inside

The parts that matter

Rostering & scheduling — shifts, availability, and a mobile view for staff in the field
Care plans & progress notes — the record of what was planned and what actually happened
Incidents & compliance — reportable workflows, document expiries and audit trails
Timesheets → payroll — approved time becomes a payroll export, not a re-typing job
Billing → claims — delivered services become claim files instead of a spreadsheet
Carer app — installs from the browser — the shift, the plan and the notes on the phone that’s already in their pocket, with no app store to get through
Quotes → agreement — numbered quotes with the funder’s item number on each line and a required expiry date; an accepted quote converts into the funded service agreement and keeps the link back
Your organisation’s words — client, patient, participant, resident, consumer, and carer, support worker, nurse or clinician for the people doing the work: an admin picks the terms and the interface follows them
Notifications, with a gate in front of them — email and SMS to staff and families; nothing leaves an instance until three separate switches agree, and one of them is ours
Money owed, aged by who owes it — 30/60/90 receivables that age by debtor rather than by participant, because the plan manager who owes you is not the person you support
A price rise you have to look at before it applies — the price update computes first and writes only when somebody has approved the plan, and the screen leads with the over-cap and already-billed lines it found
What a worker needs to know, at clock-on — if anything is recorded for that person it is put in front of the worker and must be acknowledged before the shift can be started in the app; when nothing is recorded there is no prompt at all
AI that reads notes, never writes them — an hourly pass over new progress notes raises confidence-scored signals into a triage queue for a person to action; it never authors care documentation. The text it reads is processed by our AI provider in the United States under commercial terms that prohibit training on customer content.

The interface follows your words; documents a funding scheme requires keep the scheme’s own wording. It is a display setting, not a data migration, and it never changes web addresses.

At a glance

Rostering & scheduling
Care plans & notes
Compliance & incidents
Timesheets → payroll
Billing → claims
Carer app — from the browser
Quotes → agreement

See the product site — corellacare.com.au

How we talk about our own products: These are our own products — we designed, built and run them. “Live” means built, deployed and running on our own infrastructure; “in development” means not yet. Each one is described by what it does.

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Let’s talk

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