Members book pickups online; staff dispatch runs on a live board; drivers get an optimised, mapped view on a tablet — replacing a phone-and-paper process.
A large regional golf and leisure club ran member courtesy-bus pickups on phone calls and paper. It was easy to lose a booking, hard to dispatch the runs efficiently, and invisible to the drivers until the last minute.
We built online booking for members, a live dispatch board for staff, and an optimised run view for drivers on a tablet — with maps, so every pickup falls into the right order and nobody is forgotten.
Bookings, dispatch and the drivers’ view are one connected system instead of three disconnected habits. In production, running real pickups.
In context
More work
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Read the caseTransport & logistics
A full transport ERP replacing a 20-year-old legacy system — bookings, runsheets, driver workflows with proof-of-delivery, rate cards, invoicing and reporting — with millions of rows of history migrated and kept searchable.
Read the caseCommunity health
Online bookings for wellbeing services — staff sign in with Microsoft 365, coordinators manage sessions, and automated emails handle the busywork.
Read the caseLet’s talk
Tell us what you’re running on today — spreadsheets, paper, something ancient — and we’ll map what better looks like.
