Wellbeing sessions people can book themselves.

Online bookings for wellbeing services — staff sign in with Microsoft 365, coordinators manage sessions, and automated emails handle the busywork.

A community wellbeing service session
Community wellbeing services
  • SectorCommunity health
  • StatusIn production
  • Shape of the workBookings · Microsoft 365 SSO
01

The challenge

A community health organisation needed clients to be able to book wellbeing services online, and coordinators to manage those sessions without drowning in admin and reminder emails.

02

Our approach

Online bookings, staff sign-in with the Microsoft 365 accounts they already have, coordinator tools to manage sessions and availability, and automated emails for the repetitive reminders and confirmations.

  • Online bookings
  • Microsoft 365 SSO
  • Automated emails
  • Coordinator tools
03

The outcome

Less busywork, fewer no-shows to chase, and a booking system staff sign into with a single click. In production.

A note on how we show our work: We describe most of this work by sector rather than by client, because that is what we are permitted to say. Where the site is public we name it and link to it, so you can go and look. No invented statistics, no testimonials.

In context

The world this runs in

More work

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All of our work

Let’s talk

Want a system like this in your business?

Tell us what you’re running on today — spreadsheets, paper, something ancient — and we’ll map what better looks like.